Flexible, Dependable, Secure!
In our fast-paced world, the inextricable link between IT and business is now
so hardwired that it is almost impossible to imagine one without the
other. Put quite simply, if your company is not digitalised or online 24/7, 365
days a year, then it probably isn’t functioning at all.
Different services
IT SET-UP & CORE SERVICES AT A FIXED MONTHLY COST
For pre defined work volumes at a fixed monthly cost.
ON-DEMAND SERVICES
For access to additional services such as technical consulting, risk management, business systems or application analysis and assessments.
IT SET-UP & CORE SERVICES AT A FIXED MONTHLY COST
User & Desktop Support
Support your users and maintain operations.
- User support & problem resolution
- User onboarding/offboarding
- User account administration & reviews
- User access change management
- Support PCs and workstations for all users
- Support for mobile phones and tablets
- Support for video meeting rooms
- Proactive testing
Security, Malware Protection
Keep your PCs, servers and company data safe with enterprise-grade security and virus protection.
- IT security/ cybersecurity: base implementation
- Anti-malware protection: PCs and servers
- External vulnerability scans
- Regular software patching
Server, Cloud Infrastructure & Network Support
We set up, manage and monitor your core IT infrastructures to keep your business running without interruption.
- Company file shares: departmental, common
- Secure file sharing with third parties
- Firewall and secure gateway management
- Internet access
- Manage cross-company network links
- Telecommunication service management
- License optimisation
- Proactive testing
- Strategic planning for Microsoft suite implementation
- Efficient vendor and contract handling for IT
Backup & Disaster Recovery
Protect your business from catastrophic data and productivity loss with powerful automatic backups and disaster recovery plans.
- Data backup and restore procedures
- Administration and testing of backups
- Implement and maintain disaster recovery plan
- Testing and documentation of disaster recovery plan
M365 Collaboration Services
We set up, manage, monitor e-mail and other M365, cloud services (Teams, SharePoint, OneDrive), as well as integrated phone services.
- Exchange on premise cloud
- E-mail administration, filtering, backlisting, etc.
- Manage Microsoft cloud services: Teams, SP Online, etc.
- Cloud service configuration, security, monitoring
- Integrated office phone service (Teams integration)
IT Management
Your virtual IT management service to coordinate all services, governance and strategy, vendor and contract management.
- Scheduled status updates
- Coordination, as requested by the client, with internal or external IT teams or partners
- Virtual CIO/ IT strategy/ Governance
- License management and renewals
- Invoice reviews prior to approval
We Understand
Our Services and Offers section contains our estimate of the resources needed and the services to be provided.
Delivering to business needs requires a balanced combination of proactive management and maintenance, with responsive user support and incident management.
ON-DEMAND SERVICES
IT Management Consulting
Access to vCIO or IT Manager to help with major business projects, help manage IT audits, manage major incidents and budget preparation.
- Experienced consultant whenever you have major business project
- Help manage audits, major incidents and budget preparation
- Incident management
- Business projects: new asset integration, divestments, etc.
- External IT audits management
- Annual budgeting, budget control
Cyber Risk Services
Access to cyber risk services to identify your main risks, then develop plans to mitigate them.
- Compliance assessment with CIS framework
- IT & Cyber risk management: strategy
- Cyber incident response and recovery plans, testing
- Cyber risk identification
- Cyber awareness training
GDPR & Privacy Consulting
Review and provide advice on your Company’s data processing activities as it related to the obligations of data protection legislation.
- On-site evaluation of the data protection risks associated with your Company’s process or system
- Review the four pillars of GDPR with relevant personnel: Accuracy, Storage limitation, Integrity (security) and Accountability
- Provide advice and instructions on how to conduct assessments
- Review software processing and advise for better data privacy protection
Business Systems Consulting
Access to experienced Business Systems consulting: analyse business needs, find and propose solutions.
- By using technical expertise to identify your company’s needs
- Reviewing or creating procedures for IT/IS transition
- Propose solutions for finance systems
- Propose archive solutions following a merger or acquisition
Risk Management
Access to risk management solutions and insurance for your company's needs.
- Insurance Audit
- Insurance broker tender assistance: tender oversight
- Insurance broker tender services: managed for you
- Program administration (optional retainer)
- Due diligence reviews
- Contract reviews
- Risk Management consulting
Digital Web Communication
On demand digital communication: logo, graphic charter, web site design, SEO and social media.
- Provide active assistance in reviewing your digital solutions for marketing
- Create and/or provide assistance in maintaining a web sites
- Graphic design assistance for logos and media
- Social media advice and assistance to keep active in the digital age
- On-demand consulting for digital transformation
Proven Track Record
We have successfully managed and delivered IT services to multiple
companies.